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Thread: need return info

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  1. #1

    Default need return info

    I need to know how to go about returning my everlast for a refund. I'm on my second non working machine and rented a plasma 2 times since the purchase. I tried using the forum for help and I can not call from work. I can not afford to sit on this past the 30 days and loose my money on a pos

  2. #2

    Default

    Wow don't suger coat it tell us what you really think. What kind of problems are you having? Have you called tech support? From what I have read on this forum EL does what ever it takes to make customers happy included refunds,but you have to call them.
    Bill

  3. #3

    Default

    I'm at work with no phone of any kind from 7 to a little after 5 so calling is hard without missing work. No phone because I live in a rural area and for the next week I work deep in the woods making repairs and minor fab in a old rock quarry.

  4. #4

    Default

    Assuming you have a plasma cutter problem. Most common problems are plug wiring and work clamp in the wrong hole on some models.

    If you want to PM (private message) a number and a time to call, I am sure one of us can call you. To return the unit, you will have to call in or email sales@everlastwelders.com to arrange that.

    PM if you want tech support to call you.
    Mike R.
    Email: everlast@us-it.net
    www.everlastgenerators.com
    www.everlastwelders.com
    877-755-9353 x203
    M-F 12 - 7PM PST
    FYI: PP50, PP80, IMIG-200, IMIG-250P, 210EXT and 255EXT.

  5. #5

    Default

    Thanks Mike. PM sent. Got work to do and will check back later. My original post is under the multi area

  6. #6

    Default

    Thanks for the help. It works .

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